SHIPPING AND DELIVERY POLICY

We want each order to reach you as quickly as possible… So that you know what to expect, we provide some general guidelines here, though the timing of delivery of your order may be slightly different to that outlined below. We currently use Australia Post as Delivery Partner to deliver your parcel safely and quickly.

For Standard deliveries

We use Australia Post eParcel service.

For Express deliveries

We usually use Australia Post Express eParcel so your parcel should arrive overnight if you are in the Express Post delivery network, or as quickly as possible if you are outside the network.

Free Delivery

If you spend more than $300, either online or over the phone, your order will be delivered free of charge within metro areas via standard delivery. This offer excludes Connections products, beer, cider and premixed drinks.
Free delivery is also available on products that display the ‘Free delivery’ badge. If your order contains a combination of free and non-free delivery items, normal delivery charges will apply to the non-free products.
Free delivery only applies to orders sent to one delivery address via standard delivery. Free delivery is not available for same, next, pick a business day or Saturday deliveries.
If you qualify for free delivery, please be aware that the delivery charge in some circumstances may not be removed until the payment page of the checkout.
Unfourtunately we cannot offer free delivery to our Northern Territory, Tasmanian, regional or country customers.
Promotions
To redeem your free delivery you must enter your promotional code in the shopping cart. The code is only valid during the promotional period specified in each particular promotion. Free delivery is only valid in metro areas. Cannot be used in conjunction with same day, next day, pick a business day or Saturday deliveries. The Offer can only be redeemed once per customer. The offer may be withdrawn at any time without notice.

Delivery Exclusions

Some delivery methods may not be available to you. This depends on which delivery partner operates in your area.
Some items may not be available for delivery. By law we are unable to deliver products that exceed 70% ABV (alcohol by volume). We may also limit the number of products purchased as per our retail quantity limits.

Unattended Deliveries

f you pay by PayPal or credit card, you can request that your delivery is left on your doorstep if no-one is home. Our carriers reserve the right to leave a card (instead of your order) even if you request an unattended delivery.

They may do so if:

There is no clear delivery instruction authorising them to leave the parcel in a safe place
Somebody is home but they cannot provide proof of age
The driver is concerned that minors are present in the vicinity of your premises
Unattended delivery is not available for:

Orders paid for by gift card
Same day delivery
Premises that do not receive daily roadside letter delivery from Australia POST
First time orders

Order tracking

You can track the status of your order in My Account

Delivery locations

There are 3 delivery areas that we deliver to. Check your state and postcode below to see which you belong to:

State Metro Regional Country
NSW Sydney:

2000, 2006-2011, 2015-2039, 2041-2044, 2048-2050, 2060, 2061, 2204-2249, 2555-2574, 2740-2786, 2890

NSW Newcastle:

2282-2310

2264-2281, 2311-2499, 2507-2514, 2531-2554, 2575-2599, 2621-2639, 2642-2739, 2787-2879, 2881-2889, 2891-2898
NSW Gosford:

2250-2263

NSW Wollongong:

2500-2506, 2515-2530

VIC Melbourne:

3000-3210, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8999

2640-2641, 3221-3334, 3342-3349, 3350-3352, 3355, 3357-3424, 3444-3749, 3812-3909, 3921-3925, 3945-3971, 3979, 3984-3999
VIC Geelong:

3211-3220

QLD Brisbane:

4000-4209, 4500-4549, 4900-4999, 9000-9299, 9400-9596,9700-9799

4230-4299, 4308-4499, 4550-4689, 9597-9599, 9880-9919 4482, 4470, 4690-4899, 9920-9999
QLD Gold Coast, Ipswich:

4210-4229, 4300-4307

QLD No Delivery Postcodes:

4605, 4713, 4816, 4825, 4830, 4871, 4876, 4895

WA Perth:

6000-6206, 6800-6999

6207-6699 6700-6797
WA No Delivery Postcodes:

6798, 6799, 6770, 6765

SA Adelaide:

5000-5199, 5800-5999

SA No Delivery Postcodes:

For the following postcodes, due to local alcohol restrictions and working with the regulator we are unable to supply any products that are classified as a ‘Cask’ and/or ‘Fortified Wine’: 5680, 5690

ACT 0200-0299, 2600-2620, 2900-2920
TAS 7000-7150, 7152-7999 7000-7150, 7152-7999
NT Sorry, we don’t deliver to:

We will not deliver to: 0822, 0861, 0862, 0870, 0871, 0872, 0847, 0850, 0851, 0852, 0853, 0880, 0881, 0886

For the following postcode, we will not supply any port or beer in 750mL and 800mL bottles. Cask and fortified wines limited to one two litre cask or one bottle of fortified wine per person per day: 0860

Identification

Maria River Distillery supports the responsible service of alcohol. It is against the law to sell or supply to, or obtain alcohol on behalf of, a person under the age of 18 years. You must be over 18 years of age to place an order online or over the phone, or receive a delivery. More on Liquor Licensing

© Maria River Distillery. 2017

Local Pickup available from our Market Stands!

Orange Grove Market:
Cnr Balmain Rd & Perry St,
Lilyfield NSW 2040

Northside Produce Market:
200 Miller St,
North Sydney NSW 2060

Newcastle City Farmers Markets:
Newcastle Showground,
Broadmeadow NSW 2292